Shipping

We offer DHL Express Worldwide for all international shipments.

Rates will be calculated at checkout.

Orders are processed Monday to Friday within 24 hours of placement (excluding weekends and QLD, Australia public holidays). Orders are shipped from a 3rd party logistics centre in QLD, Australia, which is on AEST time. Tracking information will be sent via email.

*Business days - shipping estimates do not include weekends.

*Regional postcodes, WA, SA, ACT & Tas will have a shipping estimate of 2-5 business days.

*Dispatch delays may occur during peak sale periods (eg. Black Friday) 

You will receive a shipping confirmation email with your unique tracking number once your order has been dispatched. Click on the link to see your shipment updates.

*Please check your spam folder if you cannot find your shipping email, or contact support@piyama.com.au.

Any orders required for a specific/important date (weddings, bridal parties etc), we strongly suggest adding the below buffers for delivery on time.

AUS orders: We strongly suggest adding a 5 business day buffer to your chosen shipping method to allow for any unexpected shipping delays

NEW ZEALAND orders: We strongly suggest adding a 7 business day buffer to your chosen shipping method to allow for any unexpected shipping delays

USA & CANADA orders: We strongly suggest adding a 10 business day buffer to your chosen shipping method to allow for any unexpected shipping delays

REST OF WORLD order: We strongly suggest adding a 10 business day buffer to your chosen shipping method to allow for any unexpected shipping/import delays.